SHIPPING AND RETURNS

DOMESTIC SHIPPING

All orders are processed and shipped as follows:

  • Orders received before 8:30 AM PST – Processed and shipped the same day.
  • Orders received after 8:30 AM PST – Processed and shipped the following business day
  • Orders are only processed and shipped Monday through Friday, excluding weekends and holidays.

Free shipping is offered and available for all orders in the local if there are in stocks.

INTERNATIONAL SHIPPING

Stronghero3D only offers shipping to Worldwide From China at this time,
Each filament weighs approx. 3.3 lbs

Orders ship from China and the estimated shipping times depend upon the customers location

Tracking information will be provided once the item is scheduled to be shipped.

 

RETURNS AND EXCHANGES

It is our goal at Stronghero3D to provide a comprehensive and hassle-free return and exchange process.

Returns and exchanges are accepted on all unused & sealed items within 30 days of the purchase date, for items that were purchased on stronghero3d.com or from an authorized seller. Items purchased from any other third party distributor or seller must be returned through them. Exchanges must be for items of equal or lesser value only.

Note: For all AMAZON LLC orders, AMAZON LLC will handle full refunds and replacement, not stronghero3d.

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